EMPIRE / Guides

Guides.

Practical, specific, and honest about the parts that are harder than they look. No fluff and nothing gated.

A seller photographing folded jeans by a window
Someone shooting a denim flatlay with a camera
A camera, lenses and a laptop arranged on a desk

Launch your first store

The order matters more than people expect. Do it like this and you'll be taking money in an evening:

  1. Get the domain first. Everything else hangs off it, and the good names go. Check yours with the domain finder.
  2. Pick a template close to your industry. Don't start blank. Starting from realistic placeholder content and replacing it is dramatically faster than facing an empty page.
  3. Write your homepage copy before you touch design. What you sell, who it's for, why you. Design decisions get easy once the words exist.
  4. Add three products, not thirty. You'll learn more from three listings that are live than thirty that are half-finished.
  5. Connect payments last. It takes five minutes and it's the step people procrastinate on by doing everything else twice.

Most people who do this in one sitting are live the same evening. The ones who spend three weeks on it are usually redesigning the logo.

Pricing your products

Margin and markup are not the same number, and confusing them is the most common way small businesses quietly lose money. Margin is profit as a share of the price; markup is profit as a share of the cost. A 50% markup is only a 33% margin.

Then there's the fee everyone forgets. Card processing is roughly 2.9% + $0.30 per transaction. On a $10 item that's nearly 6% of your revenue — which is why very cheap products are often not worth selling at all.

Run your real numbers through the margin calculator, then check how many sales you need to cover your fixed costs with the break-even calculator.

If the result is uncomfortable, the answer is almost always raise the price. New sellers underprice far more often than they overprice, and cheap goods attract the customers most likely to demand refunds.

Dropshipping, honestly

Dropshipping means your supplier ships directly to your customer. You never hold stock, which removes the single biggest risk in retail: buying inventory nobody wants.

What it's genuinely good for: testing whether a product sells before committing money, offering a wide catalogue with no warehouse, and starting with almost no capital.

What the courses don't emphasise:

  • Margins are thin. You're paying retail-adjacent prices for single units. 20-30% is common, not the 300% in the ads.
  • Shipping times are your problem. A customer who waits three weeks blames you, not your supplier.
  • You don't control quality. The first time you see the product is when a customer complains about it. Order samples of everything.
  • Returns are awkward. Work out who pays return postage before you list anything.
  • Everyone can sell the same thing. With no exclusivity, your only real edge is brand, service, and audience.

It works. It's just a real business with thin margins, not a passive income machine. See how dropshipping works on EMPIRE.

Choosing a domain

  • Say it out loud. If you have to spell it every time, it costs you customers forever.
  • Skip hyphens and numbers. They vanish in speech and get mistyped constantly.
  • Short beats clever. People type what they remember.
  • Check the trademark. An available domain says nothing about whether the name is legally free in your industry. This is the step people skip and regret.
  • .com still wins for general consumer trust. .co and .shop are fine for online-native audiences.

Getting your first sale

Launching to silence is normal and it isn't a verdict on your product. Nobody knows the site exists yet. That first week:

  • Tell people individually. Not a broadcast post — actual messages to actual people who'd care. This is where nearly every first sale comes from.
  • Put the link everywhere. Every bio, every signature, every profile.
  • Go where your buyers already are. The group, forum, or subreddit that exists for your niche. Be useful there first.
  • Ask for feedback, not purchases. "Would you buy this, and what would stop you?" gets honest answers, and sometimes gets the sale anyway.
  • Post the build, not just the product. People buy from people whose story they've been following.

Print-on-demand basics

A blank shirt plus printing typically lands around $10-14, before shipping. That single number decides everything else.

  • Price at $29+ for tees. Below that you're working for free once fees and the occasional reprint are counted.
  • Heavier items carry better. Hoodies and sweatshirts have far stronger absolute margin than tees.
  • Order your own samples. Print quality and colour vary from what the mockup shows.
  • Design for a specific group. Generic designs compete with everyone; a niche in-joke sells to the people who get it.

Check whether your numbers work with the print-on-demand calculator.

Import a supplier catalogue

The fastest way to fill a store. In your dashboard, open Dropshipping → Browse supplier catalogue, pick a connected provider, and you get a visual grid of products.

Printify and Printful show the designs already sitting in your account — you make them there, you pull them in here with artwork, cost and SKU intact. CJdropshipping searches their live catalogue instead, so you can type "phone case" or "yoga mat" and browse what's actually available.

Click products to select, hit import, and they land in your Products tab priced from your supplier markup. No copying listings by hand, and no monthly app subscription to do it.

One piece of advice that costs nothing and saves a lot: order samples of anything you plan to promote. The first time you see a product should not be when a customer complains about it.

Connecting suppliers

Every provider is free to connect. You use your own account with each one, so your pricing and terms are between you and them — EMPIRE takes no cut and charges no per-order fee.

  • Printify — token from My Profile → Connections; Shop ID is in your shop URL.
  • Printful — Settings → Developers → Add API key.
  • CJdropshipping — Authorization → API, plus your account email.
  • Gelato — Developers → API keys. Prints locally in 30+ countries, so international orders ship domestically.

Your supplier has no API? That's genuinely fine and covers most small suppliers. Add them under Dropshipping with "Route orders by email" and their order address. Every paid order gets emailed to them, formatted with items, SKUs and the delivery address, ready to fulfil.

Getting found on Google

The SEO tab shows a live preview of your search result as you type, which makes this much less abstract.

  • Page title — your main service and your town. 50–60 characters.
  • Meta description — treat it as an advert, not a summary. It doesn't affect ranking directly; it affects whether people click, which does.
  • Local business details — type, address, opening hours. This generates the structured data Google uses for map results and the business panel.
  • Sitemap — generated automatically at yourdomain.com/sitemap.xml. Submit it to Google Search Console.

Check "hide from search engines" is off before you launch. Leaving it on is the most common reason a brand-new site never appears in Google, and it's invisible unless you go looking.

Realistic timeline: a few weeks to show up for your own business name, months for competitive terms. Anyone promising page one in days is selling something.

Using the editor well

Hover any section in the left-hand list and you get move up, move down, duplicate and hide. Hide is the underrated one — it keeps the content but stops showing it, which is exactly what you want for seasonal sections rather than deleting and rebuilding them.

Every section also has width (narrow through full-bleed), an entrance animation, independent hide-on-mobile and hide-on-desktop, an anchor ID for menu links, and a CSS class for custom styling.

Worth learning: Ctrl+S save, Ctrl+Z undo, Ctrl+D duplicate, arrow keys to select, Alt+arrows to reorder, H to hide, Esc to deselect. Preview at desktop, tablet or mobile and zoom 50–150%.

Photos that make it look real

This is the single biggest difference between a site that looks like a wireframe and one that looks like a business. Layout is rarely the problem — empty image slots are.

Every image field in the editor has a Find a free photo button. Search, click, done. The photos are free for commercial use with no attribution required.

Put a real photo in your hero before you touch anything else. It changes the impression of the whole page more than any other single edit.

Plain colours vs glow

If your site looks vaguely "glowy" or tinted regardless of the colour you picked, that's the Finish setting under Site Design.

  • Flat — exactly the colours you chose. Neutral grey borders, solid buttons, no gradients, no shadows.
  • Soft — neutral greys with gentle depth.
  • Glow — a coloured wash behind the page and lit headings.

There are also seven plain presets in Themes — Plain White, Plain Black, Plain Blue, Plain Green, Plain Red, Newsprint and Slate — all flat out of the box.

Adding more pages

A single long home page works for a while, but most businesses need real pages. In the dashboard, Pages lets you add as many as you like, each with its own address.

Name it and the address fills itself in — "About Us" becomes /about. Choose Live or Draft, and leave the menu box ticked to have it appear in your site header automatically.

The three worth having on almost any site: About, because people check who they're buying from; Services or Menu with prices, because it stops the phone calls asking what you charge; and Contact.

Pages are added to your sitemap automatically, and each one gets its own SEO title and description so they can rank independently.

Drafts and publishing

Edits are saved as a draft rather than going straight to your live site. The editor shows your draft; visitors keep seeing the published version until you press Publish.

This matters more than it sounds. Rewriting your services page over three evenings shouldn't mean customers see it half-finished on Tuesday. Publish makes everything live at once, across every page you've touched.

Changed your mind entirely? Discard throws the draft away and leaves your live site exactly as it was.

Flexible sections

The ready-made sections cover most situations, but sometimes none of them fit. That's what a Flexible Section is for — you stack individual blocks in whatever order you want.

Thirteen block types: heading, subheading, text, button, image, video, quote, statistic, feature, list, divider, spacer, and custom HTML.

Blocks show indented under their section in the editor. Drag to reorder, hover for duplicate/hide/remove, and click one to edit just that block. Each has its own alignment and spacing.

It's the closest thing to a blank canvas without writing code — and unlike most builders, any block can go anywhere rather than being locked to a particular section type.